Returns and Refunds
All sales are final.  We do not refund or offer exchanges or transfers on packages or gift certificates.  A 50% non-refundable deposit is required at the time of booking to schedule appointments. The deposit is non-refundable since the spa is purchasing materials for your appointment that we are unable to return to the manufacturer. The deposit will be applied to your remaining balance the date and time of your booking. Product purchases can be exchanged within 30 days of the date of purchase, if accompanied by the original receipt, for the amount of the purchase price.

Gift Certificates
Bodied Spa Services gift certificates are non-refundable and good for spa services only. Our gift certificates are valid for one year.  Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Clients using third party gift certificates are not eligible to receive specials and highlighted offers. Bodied Spa Services is not responsible for lost or stolen gift certificates.  In order to protect gift card identity, please have ID available when redeeming.

Spa Memberships
Three month minimum commitment; memberships canceled before the three months will be billed for the entire three month term. Membership cancellation can be done at any time, but notice must be given before the next billing cycle (on or around the 1st or 15th of every month). Membership services can rollover/accumulate to the next month(s), but accumulated services are lost upon cancellation. Memberships are not sharable or transferable. 

Group Policies
Billing: Groups of 3 or more must pay a 50% deposit at the time of the booking; groups of 6 or more must pay in full at the time of booking.  Cancellation: Bodied Spa Services must be advised of any cancellations or schedule changes 5 days prior to date of visit.

Prices
Prices for services and products are subject to change on our website and menus without advance notice.

Shipping Policy
We ship to the United States (48 contiguous United States) and are not able to ship Internationally at this time. Shipping fees vary depending on product size and weight and method of shipping chosen. Most items are available to ship in 1-2 business days unless otherwise noted. We typically process, ship, and deliver packages Tuesday through Saturday (excluding holidays). 

Right of Refusal
Bodied Spa Services reserves the right to refuse service to any client for any reason.  What we consider to be inappropriate conduct or language during a service will result in immediate termination of the service.